Recently, our Boston work injury attorneys took a look at OSHA’s explanation of dangers for young workers in the restaurant injury. Our previous article focused on the dangers that youth workers face when serving to customers and when doing clean up. However, there are also other risks that can cause injury to the many young employees who turn to the food service industry for their employment.

Today, we are taking a look at some of the other hazards that exist including the dangers that drive-thru workers face as well as the dangers to the young people who prepare and cook food. 1337952_rusted_neon_green_and_white_cafe_sign.jpg

Drive-Thru Dangers for Young Workers
Drive-thus are very common in the fast food industry and allow young workers to interact directly with customers. Some of the risks that these young workers face when manning the drive-thru include:

  • Noise: Excessive noise can cause permanent hearing loss. To minimize the risk, it is important for employees to have a headset that fits properly and that has an appropriate volume level.
  • Sprains and strains: Reaching, leaning and lifting can all strain the body and those doing drive-thru work routinely have to do the same repetitive motions over and over. To minimize the risk to workers at drive-thrus, workers should avoid reaching too far when serving food and avoid twisting when they are lifting. Employers must design the drive-thru window to minimize strain and should routinely rotate workers through drive-thru service to give the body a break.
  • Workplace violence: Workers interact directly with customers who may want to do them harm or rob the restaurant. The danger can be minimized by using drop boxes to deliver food late at night. Employers should also follow child labor laws, including those prohibiting workers under 16 from working after 7 P.M. during the school year or after 9 P.M. during summer months.
  • Standing for long periods of times: The back and legs can be strained and damaged due to standing for long periods of time at a drive-thru window. Wearing comfortable shoes can help and employers should provide a stool, foot rest bars and/or anti-fatigue mats.
  • Exposure to car exhaust: Workers at drive thrus routinely inhale car exhaust which contains carbon monoxide and other chemicals. The drive-thru window should be kept closed as much as possible and employers need to make sure that adequate ventilation and a reverse-flow fan system minimize exposure to pollutants.

Cooking Dangers
While drive-thrus are dangerous, cooking and preparing food also present risks to young workers. The risks include:

  • Burns
  • Fire hazards
  • Heat hazards
  • Electrical hazards
  • Machine guarding dangers
  • Knives and cuts
  • Dangerous kitchen equipment

In order to protect young workers from cooking dangers, employers must provide proper training and supervision. They must ensure that child labor laws are followed, including those prohibiting workers under 18 from operating, adjusting or cleaning power-driven equipment including bakery mixers and meat slicers. These and other OSHA guidelines on restaurant work and child labor can help to ensure that these risks do not lead to a workplace injury for younger restaurant workers.
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For many young workers, work in food service is the best available job. There is almost always demand for food service workers, either in fast food environments, casual or formal restaurants and these types of environments are often more receptive to hiring people who are younger and who have limited job training and experience. Younger workers can also do well in the restaurant industry if they are able to find a position where tips are paid.

Unfortunately, while the restaurant industry provides jobs for many youth, the industry also presents some significant risks to these young workers. Our Boston work injury attorneys will be taking a look at some of these top risks in a two part series on young restaurant workers. 1357304_empty_plate_with_forks_and_knifes.jpg

The Top Risks to Young Workers
The Occupational Safety and Health Administration (OSHA) has identified some of the top dangers that young workers face when performing various essential tasks involved in restaurant worker. OSHA tackled serving; cleaning up; drive-thru work; food prep; cooking and delivery as well as other dangers involved in food service.

For workers who are serving food, for example, the biggest dangers include:

  • Sprains: Sprains can occur due to balancing too many plates or glasses; balancing heavy trays; lifting heavy containers of dirty dishes; reaching across to serve or clear tables; and moving tables or chairs to provide customer seating. They can be avoided by using proper posture when serving; limiting the items carried; moving glasses and plates towards you rather than reaching; and keeping your elbows close to the body when carrying
  • Slips, trips and falls: Slip and falls can occur due to slippery floors; busy and congested areas; uneven floor surfaces; blind corners and stairs; and single entry doors to the kitchen. They can be avoided by wiping spills and ice from the floor immediately and wearing non-slip shoes.
  • Burn injuries and scalding injuries: Burns can occur when operating machines that prepare hot drinks or when serving or preparing hot drinks or foods. Servers should be properly trained and should use caution when dealing with hot items to avoid burns.
  • Workplace violence: Workplace violence commonly occurs when restaurants are robbed, especially as thieves often know that cash registers contain lots of cash. The risks of workplace violence can be avoided by keeping the cash register locked and in site of other customers; by avoiding counting cash in public; and by properly training employees on how to deal with robbery.
  • Cuts from knives and sharp objects: To avoid cuts, workers should not use glasses to scoop ice; should pay careful attention when using knives and should be trained in their safe use; and should avoid picking up broken glass with their hands.

Workers who are cleaning up face many of the same dangers that workers who are serving do, including strains; slips and falls; burns and cuts. However, they also face other risks including potential exposure to electrical hazards and hazardous chemicals. Proper training, proper equipment maintenance and safe workplace practices can minimize the risk to those young workers who are on the cleaning crew.

Keeping Young Workers Safe
These are just a few of the major hazards that affect young workers in restaurant environments. Our Boston injury attorneys will also be addressing other risks to young workers in Part II of our series on restaurant dangers.
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It’s been cold and snowy in Boston this winter, creating an increased risk of car accidents and other winter storm dangers. With several more months of winter remaining, our Boston workers’ compensation attorneys urge all employers to heed OSHA’s guidelines on keeping workers safe during bad winter weather.

When issuing its guidelines, OSHA includes a reminder that every employer is responsible for providing a safe workplace and for securing the safety and health of workers. When a worker suffers any type of injury at work, employers can become liable for paying workers’ compensation benefits. Employers, therefore, have strong financial incentive to do everything possible to protect their workers this winter in addition to their moral obligation not to put their employees in harms way. 1322953_baxter_park_new_pavilion_2.jpg

Winter Danger to Workers
OSHA cites information from the National Weather Service about the types of winter dangers that workers face. According to this data, approximately 70 percent of injuries attributed to winter storms occur as a result of auto accidents. Another 25 percent of injuries occur when people are trapped out in the storm.

Workers are at risk of both types of injuries. Many workers, including those in snow removal and construction, perform work outside during all types of weather. These workers could easily be caught in a winter storm. Workers also routinely drive for work, whether they are bus or truck drivers who drive for a living; salesmen who travel to visit clients; or office workers running necessary errands for their bosses.

How to Protect Workers
To minimize the risk of anticipated dangers from winter storms, OSHA lays out a multi-step process for employers. The steps focus on planning; equipping workers for safety; providing proper training; knowing the warning signs and staying informed.

OSHA addresses storm preparedness first. They advise employers to carefully monitor weather news sources so they can be adequately informed if a winter storm is coming. Employers should be aware of the different types of weather watches and warnings including:

  • Winter storm watches: A storm is likely
  • Winter weather advisories: Conditions may be dangerous, especially to drivers
  • Frost/freezing warnings: Plants and crops could be damaged by the ground freezing
  • Winter storm warnings: The storm is entering the area and it is time to take action
  • Blizzard warnings: A bad storm is coming
  • Wind chill: High winds and cold temperatures combine to make it feel colder than it is.

In addition to paying attention to the different winter weather warnings, OSHA also suggests:

  • Preparing vehicles by performing maintenance and inspections and carrying blankets; snow brushes; extra clothes; flashlights; water; and other safety equipment and storm gear.
  • Preparing workers to respond in the event a problem develops. This includes helping workers to understand what to do if they are trapped in their vehicles; providing tips for shoveling; training workers on safe removal of downed trees or damaged power lines; training workers on safe snow blower use; and advising workers on how to prevent frost bite or hypothermia when working outside.

By following these and other winter preparedness tips provided by OSHA, employers can hopefully help to ensure that their workers do not get hurt over this cold winter season.
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The weather is cold in Boston this winter, which has prompted the use of fuel burning heaters and which has also prompted most businesses to keep their windows and doors tightly closed. Unfortunately, as more fuel burning equipment is used and as ventilation sources are closed, workers may be at greater risk of becoming injured or suffering death as a result of exposure to carbon monoxide.

In light of recent tragic deaths due to carbon monoxide exposure, and in preparation for ongoing winter cold, the Occupational Safety and Health Administration released an important reminder on January 28, 2013. Our Boston workers’ compensation attorneys want to make sure every employer and employee takes note of OSHA’s reminder to protect workers from the dangers of carbon monoxide. Prevention and exercising reasonable care can save lives and following OSHA’s tips is essential to staying safe. 693460_fireplace_2.jpg

Winter Carbon Monoxide Risks
According to OSHA, workers die every single year as a result of exposure to carbon monoxide poisoning and many of these deaths occur when fuel-burning equipment is used and/or when carbon monoxide is released into exposed spaces that are lacking in appropriate ventilation.

Recently, for example, a worker in a warehouse in New England was found unconscious and experiencing seizures. The worker was in an enclosed building with windows and doors shut to keep the heat inside, and was exposed to carbon monoxide within the space. Several other workers at the facility also become ill and high levels of carbon monoxide were identified.

Warehouse workers are just one example of the type of worker who may be in danger. Any worker could potentially be exposed to carbon monoxide since carbon monoxide is everywhere. For example, some of the common sources of carbon monoxide include:

  • Gas generators
  • Space heaters
  • Furnaces
  • Power tools
  • Welding equipment
  • Compressors
  • Pumps

Gas generators are commonly used during winter power outages, while furnaces and space heaters are also more commonly used during winter than during the warmer months. The added use of fuel-burning equipment in cold months coupled with the fact that many buildings close off sources of natural ventilation by closing windows and doors can explain why this warning is especially important during the winter months.

How to Protect Workers and Stay Safe
OSHA recommends several steps that employers can take in order to prevent carbon monoxide dangers to employees. Tips include:

  • Having an effective ventilation system in place
  • Avoiding the use of any fuel burning equipment in spaces that are either enclosed or that are partially enclosed
  • Making use of carbon monoxide detectors in any locations where fuel-burning equipment is used. The detectors should have an audible alarm
  • Maintaining equipment including heaters and generators in good working order
  • Performing regular tests on the air in areas where carbon monoxide is likely to be present
  • Educating workers about the dangers of carbon monoxide exposure if they are in situations where they are likely to be at risk. Workers should be aware both of the sources of carbon monoxide and of the risk to their health when exposed

Following these safety tips is very important in order to prevent serious injury or death due to carbon monoxide exposure.
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In the United States, homicide is the second leading cause of fatalities in the workplace for women and is the fourth leading cause of workplace deaths for men. With so many workers dying as a result of violence in the workplace, our Boston work injury attorneys believe it is important to do everything possible to understand why workplace violence occurs and how to prevent it. 506099_caution_.jpg

Recently, a new study was released that can shed some light on this issue. The study is called “An Examination of Strategies for Preventing Workplace Homicides Committed by Perpetrators That Have a Prior Relationship With the Workplace or its Employees.” It was published in the Journal of Occupational and Environmental Medicine in December of 2012.

Understanding Workplace Homicide
The new study divided workplace homicides into four different categories of violent incidents in order to better understand why homicides are occurring. The different categories included:

  • Situations where the attacker and the employee who was killed had a personal relationship with each other outside of work, such as being in an intimate relationship.
  • Situations where the attacker had no valid connection to either the employees or to the business.
  • Situations where the attacker is a customer of the business or a client who receives some types of services or goods/items from the company.
  • Situations where the attacker was a past employee for the company

According to the study, there was some type of prior relationship or prior connection in between 12 and 23 percent of workplace homicide incidents. In other words, the attacker usually knows the employees or has a connection to the business.

The study also revealed that while the rate of workplace homicides has gone down overall, homicides committed by people connected to the business have declined at a slower rate than the decrease in homicides committed by people with no business or personal connection.

Understanding who is committing workplace homicides is helpful for employers who want to take steps to make workplaces safer. According to the article describing the study, some protection methods suggested by OSHA for reducing the risk of workplace violence include:

  • Putting employees behind physical barriers.
  • Making it easier to see into the workplace by improving visibility.
  • Adding extra lighting outside of the workplace.
  • Using security devices including surveillance cameras.
  • Having policies that restrict access to the workplace, including potentially having security guards.
  • Avoiding a situation where an employee is working alone.
  • Training employees in workplace violence prevention.

Employers should strongly consider taking these steps to prevent workplace homicide. Not only can employers prevent their workers from getting killed at work by taking the proper precautions, but employers can also hopefully avoid a workers’ compensation claim by keeping their workers safe. Workers’ comp claims can be brought in certain cases when workplace violence or homicide occurs and the surviving family members of the victim who was killed can receive a death benefit as well as compensation for funeral costs and other related expenses. Typically, a negligent-security or other wrongful death civil lawsuit would also be pursued.
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When a person suffers an injury at work, the employer becomes responsible for providing benefits through workers’ compensation insurance. Workers’ compensation insurance covers 100 percent of medical costs and also provides ongoing disability benefits for Massachusetts’ workers who cannot continue to work or who have to change to a lower paying job after their injury. Workers’ comp benefits can continue for long periods of time, provided the worker is still getting treatment for his work injury, and the National Council on Compensation Insurance (NCII) recently released some insight into long-term claims.

Our Boston workers’ compensation attorneys believe that understanding NCII’s new study is important for every worker. The study shows that the benefits of making a workers’ compensation claim can continue for decades. This underscores the importance of successfully making a claim for benefits. 1232887_objects_collection_stethoscope.jpg

The NCII Study and Longterm Workers’ Comp Benefits
The recent study released by the National Council on Compensation Insurance looked at the medical services provided through workers’ compensation 20 years or more after the injury. According to the study results, 10 percent of the cost of the benefits for worker injuries that occur during the course of the year will be used for medical services provided 20 or more years into the future.

To determine information on benefits provided 20+ years later, NCCI considered several key factors including what types of future treatments would be driving costs; which categories of medical service would generate the largest costs; and the demographics of workers who are currently still being treated for workplace injuries suffered two or more decades ago.

The study revealed that older workers’ compensation recipients were not costing more money because of deteriorating health. In fact, the study found that claimants under age 60 were more expensive per year, per claim when it came to providing workers’ comp benefits. Instead, the reason that care provided 20+ years later has such a high cost is because the money paid in these years is more likely to provide coverage for things such as home healthcare; maintaining implants or prosthetics; or paying for prescription medications.

The study also indicates that the percentage of this years costs that go towards treating injuries decades into the future has been growing and is likely to continue to grow.

The Importance of the NCII Study
It is important for workers to understand that workers’ compensation benefits may be necessary long after an injury occurs. These figures show that many work injuries do have long lasting and sometimes lifelong consequences. Filing a timely claim is critical to protecting your rights.

A worker who does not report a work injury or make a successful work injury claim could be denied benefits for ongoing care and support. This worker who is denied benefits may have a lifetime of expenses that are difficult to meet. It is far better to make sure that workers fight for their benefits up front and follow all protocol for reporting work injuries and making a workers’ compensation claim. This way, the workers have the best chance of having their future medical needs met, even decades later.
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Recently, the Massachusetts Coalition for Occupational Safety and Health and the University of Massachusetts released a study on lower income workers. The study involved participants in a variety of different industries including the construction industry; the manufacturing industry; the housekeeping/cleaning industry and the health care/human services industry.

The results of the study indicated that many of the low-wage workers, including those in non-sedentary jobs, were suffering from obesity. The study suggested a possible link between their work environment and their weight problems. Unfortunately, our Boston workers’ compensation attorneys know that obesity can not only be a result of workplace factors but that it can also increase the risk of suffering a workplace injury. As such, we urge all employers and employees to consider the results of this new study and to take action to help fight obesity in the workplace. 1122017_fat_woman.jpg

The Link Between Low Wage Work and Obesity
The results of the University of Massachusetts’ study showed a clear correlation between working in certain low wage jobs and experiencing struggles with weight. There were several primary factors that could explain this correlation including:

  • Time Pressure: Many low wage workers responding to the survey described having limited break time and having to eat at work, making it harder to make healthy eating choices. Further, workers indicated that they were not near to places offering healthy meals while they were working and that when they were at home, time pressures limited their ability to cook healthy meals.
  • Psychological stress: According to the study, the psychological stress experienced by many low wage workers due to money fears or bad working conditions caused their cortisol levels to rise. Elevated cortisol levels can increase weight gain.
  • Decreased ability to exercise: Many of the low wage workers responding to the study did not have time to exercise and did not have the energy to exercise after a long day of work. Further, many reported that their job took a physical toll on their body or that job related injuries left them in pain and unable to exercise.

For these and other reasons, the low wage workers responding to the survey indicated that they were involved in an ongoing struggle with their weight because of their jobs, despite the fact that their jobs were not sedentary.

Can Obesity Add to Work Injury Risks?
While this study shows that obesity can be tied to work conditions, it is also important to realize that being overweight could also put someone at greater risk of developing a workplace injury. For example, someone who is overweight might be more prone to muscle strains or sprains when performing work. An obese worker may also be more likely to develop a repetitive stress condition since the added weight will put more pressure on the bones and joints of the body.

In the event that a worker does become injured on the job, whether obesity played a role or not, the employer can be responsible for paying benefits through workers’ compensation.
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As baby boomers age, the number of older workers in workplaces may grow as a result. The aging of the workforce creates many wonderful opportunities for older adults to share their lifetime of knowledge and experience with the next generation. However, having a workforce with a larger number of older workers also presents some challenges because older workers tend to have a very different health concerns than those who are much younger.

One area of potential concern is older workers and workers’ compensation. However, a recent report by the National Council on Compensation Insurance indicates that the aging of the workforce is likely to have less of a negative impact on the cost of workers’ compensation claims than most people had originally expected. Our Boston work injury attorneys believe that this information is very important since it can help to reassure employers and insurers that aging workers pose no threat to workers’ compensation costs. 673558_sign_1.jpg

Aging Workers’ and Workers’ Compensation
The National Council on Compensation Insurance released their report in November of 2012. The result is comprehensive and demonstrates some important facts about older workers and the potential for work injury and workers’ compensation claims. For example, the report indicates that:

  • The costs for all workers over age 35 are very similar when factoring in duration of payments, treatments per claim made, daily benefits and cost per treatment. In other words, workers’ compensation costs would not necessarily be notably more for a 60-year-old than for a 35 year old.
  • While the costs of workers’ comp claims for those over 35 are more than the costs of claims for workers under 35, the higher wages of older employees translate into higher premiums paid by employers. As such, these higher premiums can offset the added expense of workers’ comp insurance for those age 35 and up.
  • The rate at which an older person’s mental and physical performance deteriorates is much slower than many people believe.
  • Employers are taking extra steps to protect workers, especially older workers, from injury. One example, for instance, may include reducing the weight of heavier items that older worker might have to carry. Some employers go even further and actually provide trainers to teach stretching and treatment for aches and pains.

While all of this data is encouraging, perhaps the most encouraging information for older employees and for the employers who depend upon them is that the deterioration of a person as he or she ages is slower than most people might expect. The National Council on Compensation Insurance delved into this issue, addressing an earlier study that evaluated older individuals in three key areas. The three areas included long-distance running, playing chess and sprinting. The purpose was to test mental and physical capabilities.

The study determined that between ages 35 and 65, the deterioration rate when it comes to long distance running was 27 percent, so a 65 year old was 27 percent less effective in running a long distance than a 35 year old. For sprinting, the deterioration was even smaller at only 18 percent. Finally, there was only a 6 percent decline in ability from ages 35 to 65 when it came to playing chess.

All of this means that older adults are not necessarily any more susceptible than younger adults to suffering work injury that would lead to a work claim. This should help keep Massachusetts’ workers’ compensation costs at a reasonable level while continuing to provide the type of insurance support that people are depending on.
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In November of 2012, the CDC reported that a NIOSH alert had been released. The alert was intended to raise attention about preventing occupational respiratory disease, which can occur as a result of dampness in buildings.

Our Boston work injury attorneys encourage every employer to review the NIOSH alert and to take proper precautions to ensure that buildings are safe. Workers should not be in danger of developing respiratory problems as a result of unsafe conditions in the workplace, and those who do develop respiratory problems should file a workers’ compensation claim to cover their losses. 1362156_bali_textures.jpg

The NIOSH Alert and Occupational Injury
According to the CDC, NIOSH released their alert because buildings can develop dampness and moisture problems, which in turn can cause workers to develop respiratory issues.

The buildings that NIOSH specifically targeted in its alert include:

  • Office Buildings
  • Schools
  • Non-Industrial buildings

The causes of moisture and dampness in these buildings, according to the alert, can include high humidity indoors; leaks in the roof and windows; and floods, among other potential problems. Whatever the reason, NIOSH defines “dampness” in a building as the presence of excessive and undesirable moisture within the space.

The moisture itself is not the only major concern. Rather it is the consequences of the dampness that NIOSH focuses on. In their alert, for instance, they indicate that building materials can break down as a result of the dampness. Mold, bacteria and fungi are also more likely to grow in a damp environment while volatile organic compounds are likely to break down as well.

When a building is damp and mold and fungus or bacteria begins to grow as a result, this can create serious indoor air quality problems. The extent of the problems and the health risk can depend, to some extent, on the type of mold and bacteria that develop. NIOSH indicates that there are more than 1,000 different species of mold that can grow at different moisture levels. Some types of mold, such as black mold, can be toxic or even deadly.

Of course, there is no good mold, mildew or bacteria growing in these buildings. Mold spores, bacteria and other unwanted organisms can spread throughout a building through the HVAC system, and can be breathed in by workers in the building.

As a result, workers within damp environments may develop a variety of medical problems including asthma, respiratory infection, hypersensitivity pneumonitis, bronchitis, and respiratory infections, among other issues. Those who already have asthma or a respiratory condition will likely see their medical issues worsen as a result of exposure.

NIOSH encourages acting quickly to prevent problems caused by dampness. Workers who have developed respiratory problems as a result of work in damp buildings may also take action. Workers in such cases should be eligible to make a workers’ compensation claim to obtain benefits including payment of medical costs for treatment of any respiratory problems or illnesses they develop.
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On Wednesday January 16, Bloomberg BNA published an article that had some good news for workers. According to the article, some evidence indicates that more employers are placing a premium on worker safety when it comes to managing their workplaces. However, while there is reason to be optimistic, the article also indicated that a wide range of different tools and enforcement mechanisms continue to be necessary in order to protect workers.

Our Boston work injury attorneys were pleased that many companies are recognizing that the safety of workers comes first. We applaud ongoing efforts to make workplaces safer and we encourage all employers and regulators to continue doing everything possible to help prevent work injury. 101233_whos_the_boss.jpg

Labor Department News on Worker Safety
The Bloomberg BNA article included quotes from David Michaels, the head of the Occupational Safety and Health Administration, a division of the U.S. Labor Department. While Michaels acknowledged that it is difficult to identify overall changes, he also commented that he has noticed many employers now recognize the importance of managing for safety.

Managing for safety does more than simply prevent workplace injuries or workplace deaths. Placing a premium on worker safety can also help to make companies more profitable. Michaels believes that more companies are embracing this logic, and points to a specific meeting he had with oil and gas company executives in which one leader of a chemical company indicated that everything else follows when you manage for safety from the top down.

If indeed more and more companies are realizing this essential fact, then it could be good news for workers. While OSHA standards aim to protect employees across different sectors, employers still violate worker safety laws and workplace injuries and fatalities still occur as a result. Although not every accident can be prevented, the number of accidents can be greatly reduced if employers realize that the fate of the company is inevitably tied to creating and maintaining a safe workplace for human capital.

Enforcement Still Needed
While the Bloomberg BNA article contained some good news and painted an optimistic picture for workers, there was also an important reality recognized: while it may be becoming more popular to manage for safety, a large segment of American businesses still do not abide by the rules.

Michaels points out that there are many employers who continue to fall short of OSHA standards, in some cases because they are unaware of the standards or because they don’t believe that correcting a violation is a priority.

A number of tools are used to combat employers who fail to prioritize workplace safety and cooperate with all OSHA requirements. Some of the tools include press releases that publish citations, which are used as a deterrent to prevent other companies from breaking the rules. These and other enforcement efforts should continue to encourage employers to do the right thing. Workers harmed by an unsafe workplace should also make a workers’ comp claim against their employer to ensure they do not suffer undue hardship financially.
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